The software for outpatient support.
Whether socio-educational family support, an educational support worker or intensive one-to-one care: KoJu24 accompanies outpatient and outreach services wherever they take place – documented on mobile, with assignment and shift planning, recorded travel times and audit-proof FLS billing.
Manage outpatient and outreach support on the move – without notes in the car.
Outpatient support rarely happens at a desk: the professional is with the family, at school or on the way to the next appointment. That is exactly where they need access to case data, have to document the contact, record travel times and plan the next assignment – and at month's end the specialist service hours provided should be billed in an audit-proof way. KoJu24 brings documentation, shift and assignment planning, time tracking and billing into a shared database that every professional accesses on mobile and precisely by role – on site, not only back at the office.
The biggest time-drains – and how KoJu24 helps
Outpatient support happens in the car, in the family's home, between two appointments – and yet the documentation, hours and approval have to add up in the end. KoJu24 eases the load where software helps: document on mobile instead of typing up in the evening, travel and network time under control, hours against approved contingents, and the team reachable by chat. Closeness to the family and responsibility in the case remain your work – KoJu24 takes on the paperwork around it.
Reports cost you evenings
KoJu24 generates care and development reports from the case documentation you have already captured as an AI-assisted draft – based on selectable report templates. You review, add by voice input if needed, and release.
First on paper, then typed up
You capture documentation, appointments and tasks on mobile right at the assignment on your phone or tablet – by voice input if needed. This removes the detour via a note on the road and typing it up in the evening.
Timesheets & approval
Professionals capture the specialist service hours rendered on mobile; the contingent overview shows the utilisation of the approved hours per client, and KoJu24 warns of an impending overrun as early as at documentation. You attach the signed service record (Betreuungsnachweis) directly to the invoice if you wish.
Travel time in rural areas
In rural areas, travel time is often the single biggest block: you record trip type, distance and travel time per assignment directly in the service documentation – no separate note, no reconstruction in the evening.
Cancelled or no one there
Short-notice cancellations and no-shows let planned time go to waste: you mark the appointment that did not take place as cancelled and record the reason – so even the wasted trip is documented.
Many places, one case
You create the youth welfare office/ASD, school, day-care, clinic and legal guardian once in the address book and assign them to the case – with role and an optional contact ban; important contacts appear on the emergency data sheet if you wish.
Preparing and following up care-plan meetings
You plan care-plan meetings as an appointment, document them including participants, time and outcome, and then create open points as tasks with a responsible person and a deadline.
Alone in the field
Outpatient work is often solo work: through the integrated, encrypted chat you reach the team even on the road – one-to-one or in a group – and share a documentation into the relevant conversation with one click (within the team and with authorised clients).
Successes are small and slow
In outpatient work, progress is often small and hard to grasp. In the care plan you store goals, sub-goals and measures and document the degree of goal achievement over the progression – so even small steps become visible and verifiable towards the youth welfare office.
Alone with the risk assessment
In § 8a situations you document your observations and classify the case in the development report as Leistungs-, Grau- or Gefährdungsbereich; only a designated reviewer can finalise and lock the report. The § 8a procedure itself remains professional work – KoJu24 records the assessment in a structured way and under the four-eyes principle.
Frequently asked questions — Software for outpatient support
Which outpatient services is KoJu24 suitable for?
For flexible and outreach services – such as socio-educational family support (§ 31 SGB VIII), educational support workers (§ 30), intensive socio-educational one-to-one support (§ 35) as well as outpatient integration and assistance services. Documentation, shift and assignment planning, time and travel-time recording and audit-proof FLS billing are included.
Can I document on the go – without a laptop?
Yes. KoJu24 works on mobile: you record case documentation, appointments and tasks directly during the assignment on your phone or tablet – by voice input if needed. You capture the travel time and distance of every assignment straight away, so nothing has to be entered later at the office in the evening.
How are assignments planned and specialist service hours billed?
You plan assignments and changing deployment locations via shift and appointment scheduling; professionals record services rendered and specialist service hours (FLS) on mobile and bill them in an audit-proof way – including e-invoicing (ZUGFeRD) and DATEV export. Servers in Germany, GDPR-compliant.
Is KoJu24 suitable for socio-educational family support (SPFH)?
Yes – SPFH under § 31 SGB VIII is one of the core cases. The appointment at the family's home is documented on the move, the specialist service hour runs against the approval, travel time and mileage are recorded with a stated reason. Because documentation and billing share the same basis, no second timesheet arises that would have to be transferred later. The same applies to educational support work and intensive one-to-one socio-educational support.
Does documentation also work on a smartphone?
Yes. The core documentation is optimised for mobile devices and can be installed as an app – designed precisely for work between two appointments. You can dictate case notes and reports instead of typing them; on request the AI analyses and structures saved entries. That removes the evening spent catching up on a whole day's documentation.
How are travel times and mileage recorded?
Directly during the trip, with a reason and assigned to the relevant service – not as a collective item at month's end. For outpatient services this is the decisive figure: whether travel times are included in the hourly rate or remunerated separately is governed by your rate agreement. But you can only demonstrate and negotiate it if the times are recorded cleanly in the first place.
How do we keep track of approvals that are running out?
Every approval sits on the case with funding body, type of service, approved volume and period. Recorded services run against it, so overruns and shortfalls become visible while something can still be steered. Deadlines and extension applications are attached to the case as a task with a follow-up date – not in one person's head. Delivering a service after an approval has expired is the most expensive avoidable mistake in outpatient work.
How much of an approval actually turns into revenue?
There is no blanket figure – and anyone who offers one is arguing past everyday practice. Whether travel time is remunerated, whether preparation and follow-up sit inside the rate or alongside it, the rhythm in which an approval renews and what happens when it is exceeded: all of this is in your rate agreement and differs by funding body and type of service. That is precisely why KoJu24 models the service catalogue as a rule set of its own rather than a price field – it calculates your case by your rules, not by a rule of thumb. How that looks for your agreements is best shown using your own figures.
See KoJu24 for your organization
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